Terms

§1. General provisions

1. These Terms of Service set out the rules for using the website available at fieldstat.pl / fieldstat.com (the “Service”).
2. The owner and administrator of the Service is Fieldstat sp. z o.o., based in Bełchatów, ul. Staszica 10, 97-400 Bełchatów, Poland, entered in the register of entrepreneurs of the National Court Register (KRS 0000859813, NIP 7010997139, REGON 387034826) (the “Service Provider”).
3. The Service Provider can be contacted:
   • by e-mail: [email protected]
   • by phone: +48 530 718 064
   • by post: ul. Staszica 10, 97-400 Bełchatów, Poland
4. Using the Service constitutes acceptance of these Terms of Service.

§2. Definitions

Terms used in these Terms of Service mean:

1. Service – the website available at fieldstat.pl / fieldstat.com, together with all its subpages.
2. User – any natural person, legal entity, or organisational unit without legal personality using the Service.
3. Service Provider – Fieldstat sp. z o.o.
4. Services – any services provided electronically by the Service Provider to Users via the Service.
5. Contact form – the form available on the Service enabling contact with the Service Provider.

§3. Types and scope of electronic services

1. The Service Provider provides the following services via the Service:
   • making available informational content about the Service Provider’s activities and research services offered,
   • enabling contact via the contact form,
   • making available educational and informational materials on market research,
   • presenting case studies and completed research projects.
2. The services are provided free of charge.
3. The Service Provider reserves the right to make changes to the scope of services provided.

§4. Conditions for the provision of electronic services

1. Technical requirements necessary to use the Service:
   • a device with access to the Internet,
   • a web browser supporting JavaScript and cookies,
   • an active e-mail account (when using the contact form).
2. The Service Provider is not liable for technical problems or limitations arising from the computer hardware or software used by the User.
3. The User is obliged to use the Service in a manner consistent with the law and good practice.

§5. Rights and obligations of the User

1. The User has the right to:
   • use the Service in accordance with its purpose,
   • submit inquiries via the contact form,
   • view the content made available on the Service.
2. The User undertakes to:
   • refrain from actions that could disrupt the proper functioning of the Service,
   • not infringe the Service Provider’s intellectual property rights,
   • provide truthful data in contact forms,
   • not use the Service for purposes contrary to the law.

§6. Intellectual property rights

1. All content published on the Service, including texts, graphics, logos, photographs, videos, and page layout, is the property of the Service Provider or is used under appropriate licences.
2. Copying, distributing, modifying, or otherwise using the Service’s content without the Service Provider’s written consent is prohibited.
3. Trade names, logos, and trademarks presented on the Service are the property of their respective owners and are protected by law.

§7. Liability

1. The Service Provider makes every effort to ensure that the information published on the Service is up to date and accurate.
2. The Service Provider is not liable for:
   • interruptions in access to the Service resulting from technical reasons,
   • actions of third parties,
   • consequences of improper use of the Service by the User,
   • the content of external websites linked to from the Service.
3. The Service Provider reserves the right to temporarily suspend access to the Service in order to carry out maintenance work.

§8. Complaints

1. The User has the right to submit complaints regarding the functioning of the Service.
2. Complaints should be submitted electronically to: [email protected] or by post to the Service Provider’s registered address.
3. A complaint should include:
   • the User’s contact details,
   • a description of the problem giving rise to the complaint,
   • the User’s expectations regarding how the complaint should be resolved.
4. The Service Provider will process the complaint within 14 days of receipt and inform the User of the outcome.

§9. Personal data protection

1. The controller of Users’ personal data is the Service Provider.
2. Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and applicable personal data protection law.
3. Detailed information on the processing of personal data is provided in the Privacy Policy available on the Service.

§10. Final provisions

1. The Service Provider reserves the right to amend these Terms of Service. Changes take effect on the date they are published on the Service.
2. In matters not regulated by these Terms of Service, the provisions of Polish law shall apply, in particular the Civil Code and the Act on the Provision of Electronic Services.
3. Any disputes arising from the use of the Service will be resolved by the court having jurisdiction over the Service Provider’s registered office.
4. These Terms of Service enter into force on the date of publication on the Service.

Last updated: 21 July 2026