Multi-Dimensional
We analyse product, brand, service, and communication simultaneously — not just one dimension in isolation.
Systematic competitive intelligence that turns market noise into strategic advantage
Your competitors are not standing still. They are adjusting prices, launching products, redesigning service, and repositioning brands — often faster than you can track. Competitive analysis transforms that chaos into a structured map: who is doing what, how well, at what price, and with what customer perception. At Fieldstat, we deliver competitive intelligence that goes beyond desk research — combining consumer data, mystery shopping audits, and expert interviews into a complete competitive picture.
Four dimensions of competitive intelligence. Product dimension: feature comparison, pricing architecture, innovation pipeline. Brand dimension: how consumers perceive your brand vs. competitors (awareness, consideration, preference, loyalty). Service dimension: mystery shopping audits that benchmark customer experience across your locations and your competitors’. Communication dimension: advertising spend, message analysis, share of voice, digital presence.
Primary + secondary — the full picture. Secondary data (competitor websites, financial filings, industry reports, media monitoring) provides the baseline. Primary research fills the gaps that no public source can: consumer surveys revealing competitive brand perception, mystery shopping revealing service reality, and expert interviews revealing insider market dynamics. The best competitive analyses combine both.
One-time or continuous. Strategic projects (market entry, M&A due diligence, brand repositioning) demand a comprehensive one-time competitive audit. Ongoing competitive monitoring delivers quarterly dashboards tracking competitor activity, pricing changes, and brand perception shifts. We operate both models across Poland and Central Europe.
From intelligence to action. Our deliverable is not a 200-page data dump. It is a competitive positioning map, a SWOT matrix with evidence, and a prioritised list of strategic opportunities where you can win. The competitor data is the input; the strategic recommendation is the output.
Sources: ESOMAR, Fieldstat competitive intelligence practice
| Method | What It Reveals | Data Type | Best For |
|---|---|---|---|
Consumer brand survey |
Brand perception, consideration, loyalty |
Primary (quantitative) |
Brand positioning, market share |
Mystery shopping |
Service quality, process compliance |
Primary (observational) |
Retail, hospitality, financial services |
Expert interviews |
Insider market dynamics, competitive strategies |
Primary (qualitative) |
M&A, market entry, regulatory shifts |
Desk research |
Financial data, product features, pricing |
Secondary |
Market sizing, competitive mapping |
Digital monitoring |
Online presence, ad spend, content strategy |
Secondary |
Digital marketing, share of voice |
What is our brand position relative to key competitors?
Which product attributes differentiate us from the market?
What are the strengths and weaknesses of competitor offerings?
How do competitors communicate with customers and what channels do they use?
What market shares do individual players hold in our segment?
We analyse product, brand, service, and communication simultaneously — not just one dimension in isolation.
Our field network audits your competitors’ service quality with the same rigor we apply to your own locations.
We survey your target consumers on competitive brand perception — awareness, consideration, preference, and switching triggers.
Competitive positioning maps, SWOT matrices, and prioritised opportunity lists — not data dumps.
We define competitors to analyse, dimensions to cover, and strategic questions to answer.
We map the competitive landscape from public sources: financials, products, pricing, digital presence, media coverage.
We conduct consumer brand surveys, mystery shopping audits, and/or expert interviews to fill intelligence gaps.
We build competitive positioning maps, SWOT matrices, and identify strategic white spaces.
You receive an evidence-backed competitive intelligence report with a prioritised list of strategic opportunities.
Typically 3–8. We recommend focusing on your most direct competitors plus 1–2 emerging or indirect threats.
Desk-only projects: 2–3 weeks. Full multi-method projects (desk + consumer survey + mystery shopping): 4–6 weeks.
Desk research-based analyses start from PLN 10,000. Full multi-method competitive audits typically range PLN 30,000–70,000.
Yes. We offer quarterly competitive dashboards tracking pricing, product changes, marketing activity, and brand perception shifts.
Yes — we apply the same mystery shopping methodology to your locations and competitors’, providing a direct service quality comparison.
A full competitive audit covers market positioning, pricing strategy, product portfolio, marketing activity, distribution channels, and customer perception — combining desk research with primary data.
One-time audits provide a snapshot. For dynamic markets (tech, FMCG, e-commerce), quarterly monitoring is recommended.
Yes. We cover CEE markets regularly and can extend globally using desk research, mystery shopping, and partner networks.
External sources and industry organizations related to this research method:
This solution is most frequently applied in the following industries: