In-House CATI Studio
We conduct nationally representative phone surveys quickly and reliably.
Rigorous public opinion research provides reliable insight into societal attitudes, values, and expectations. We support public institutions, media organizations, and NGOs with data they can trust.
Public opinion research is the systematic polling of societal attitudes, beliefs, and expectations regarding key political, social, and economic issues. It forms the backbone of democratic discourse — providing politicians, media, and organizations with data on what citizens think. While electoral polls enjoy the widest recognition, public opinion research covers a much broader spectrum: institutional trust, attitudes toward reforms, economic concerns, and evolving social values.
The history of public opinion research dates to the 1930s, when George Gallup conducted the first scientific electoral poll in the United States. In Poland, professional polling developed after 1989 — CBOS and TNS became fixtures of the information landscape. Today, Poland’s polling market includes over a dozen research centers, and survey results regularly appear in media, shaping public debate and political decisions.
Typical projects in this field include: electoral preference polls (including exit polls), social sentiment barometers, public institutional trust studies, government program evaluations, public consultations (e.g., before infrastructure projects), attitude research on key reforms (education, healthcare, climate), and awareness and opinion studies on specific social phenomena (migration, inequality, social cohesion).
Methodologically, public opinion research sets the highest standards for sample representativeness. The standard is random respondent selection from a sampling frame (e.g., population register, RDD — Random Digit Dialing) or quota sampling reflecting the population’s demographic structure. The most commonly used methods are: CATI (phone surveys — fast, controlled), CAWI (online panel surveys — affordable, though with self-selection bias risk), CAPI (face-to-face interviews — the gold standard, but expensive), and mixed-mode approaches (combining methods for better population coverage).
The key challenge is declining response rates — fewer people agree to participate in surveys, raising questions about result representativeness. Additionally, the spiral of silence (people conceal unpopular views) and social desirability bias complicate attitude measurement on controversial topics. That’s why professional research centers apply statistical corrections (weighting) and publish detailed methodological notes enabling assessment of result reliability.
We conduct nationally representative phone surveys quickly and reliably.
We publish complete methodology for every poll — sample, method, and margin of error.
We've delivered projects for public institutions and international organizations.
We discuss objectives, target population, and required representativeness.
We design the sample and questionnaire according to opinion research standards.
We conduct the phone or online survey with data quality monitoring.
For a standard sample of N=1,000, the margin of error is +/- 3.1 percentage points at the 95% confidence level. The exact value depends on sample size.
A standard omnibus poll is completed in 3–5 business days from questionnaire approval.
In this sector, we most commonly apply the following research solutions: