Researchers, Not Interviewers
Our IDI team holds degrees in psychology, sociology, and anthropology. They don’t just ask questions — they know how to listen, probe, and follow unexpected threads.
Professional in-depth interview services across Poland — face-to-face, video & phone interviews that uncover what surveys miss.
IDI (In-Depth Interview) research is a qualitative method built around a single principle: one researcher, one respondent, one uninterrupted conversation. Each IDI session lasts 45–90 minutes and follows a semi-structured guide that gives the researcher freedom to probe, challenge, and follow unexpected threads. Without group dynamics or conformity pressure, respondents share the full decision pathway — from first awareness to final purchase, including every hesitation, compromise, and emotional trigger. Fieldstat conducts in-depth interviews across Poland for all respondent types: consumers, patients, B2B buyers, and C-suite executives.
When to choose in-depth interviews over other methods. Focus groups are brilliant for group reactions and creative exploration — but they fail on sensitive topics (health, money, workplace frustration) and B2B contexts (a CFO will not share procurement strategy in front of competitors). IDI fills that gap. It is the method of choice for: patient journey research, luxury goods exploration, financial decision-making, C-suite interviews, employee experience, and any topic where privacy unlocks honesty.
Three IDI formats — one quality standard. Face-to-face IDI delivers the richest data — body language, environmental context, spontaneous reactions to physical stimuli. Video IDI (Zoom, Teams) provides 80% of that depth with 100% geographic flexibility — interview a respondent in Gdańsk at 9 AM and another in Rzeszów at 2 PM without leaving your desk. Telephone IDI is the fastest and cheapest format, ideal for B2B experts with packed calendars and simple exploratory questions.
How we deliver IDI research in Poland. Our team combines methodological rigour with genuine human curiosity. Every IDI session is recorded, transcribed, and analysed using thematic coding — a systematic process that transforms 15 hours of conversation into a clear pattern map showing what drives decisions, what blocks them, and what your competitors are doing better. A typical project includes 10–20 in-depth interviews conducted across Poland, covering consumers, patients, professionals, and senior executives.
The business case for depth over breadth. A single well-conducted IDI can reshape your product roadmap. When a healthcare company heard one patient describe — in granular, unprompted detail — why she abandoned a treatment after two weeks, they redesigned their onboarding protocol and reduced churn by 18%. That’s the power of depth over breadth.
Sources: ESOMAR, PTBRiO, Fieldstat project benchmarks
| Format | Depth | Speed | Best For |
|---|---|---|---|
Face-to-face IDI |
Highest — body language, environment |
Moderate |
Consumer journeys, UX testing, ethnographic context |
Video IDI (Zoom/Teams) |
High — facial expressions, screen sharing |
Fast |
Nationwide reach, B2B, remote respondents |
Telephone IDI |
Moderate — voice only |
Fastest |
B2B experts, short exploratory, hard-to-schedule |
Paired IDI (dyad) |
High — relational dynamics |
Moderate |
Couples, parent-child, business partners |
Longitudinal IDI |
Deepest — multiple sessions |
Slow |
Behaviour change, treatment journeys, adoption curves |
Our IDI team holds degrees in psychology, sociology, and anthropology. They don’t just ask questions — they know how to listen, probe, and follow unexpected threads.
We routinely interview CFOs, CMOs, procurement directors, and medical specialists. We speak their language and respect their time.
Every interview is transcribed and coded. You receive a pattern map, not just a stack of transcripts.
Format flexibility (in-person + video + phone) means we can complete 10–20 IDIs within 1–2 weeks, even with hard-to-reach respondents.
We define research questions, design the interview guide with probing sequences, and select the optimal IDI format (face-to-face, video, phone).
We recruit 10–20 respondents matching your target profile — consumers, patients, professionals, or executives — and schedule interviews within days.
Our researchers conduct recorded IDIs, following the guide while remaining flexible to explore unexpected insights and emotional triggers.
All interviews are transcribed and thematically coded. We build a cross-case analysis matrix identifying patterns, outliers, and segment differences.
You receive a pattern map, key verbatim quotes, decision pathway diagrams, and prioritised recommendations. Delivered within 2 weeks of final interview.
Most projects require 10–20 IDIs. The exact number depends on topic complexity and segment diversity. We follow the principle of theoretical saturation — we stop when new interviews stop producing new themes.
A single IDI costs PLN 500–1,500, depending on respondent type (consumer vs. C-suite executive), format (in-person vs. phone), and analysis depth. Full IDI research project pricing (12–15 interviews + report) typically ranges PLN 15,000–35,000.
Yes. Video IDIs via Zoom or Teams are our most popular format — they combine strong visual contact with geographic flexibility. We also use specialised platforms with stimulus-sharing and screen-recording capabilities.
Choose IDI when you need privacy (sensitive topics), individual depth (decision pathways), or access to hard-to-recruit respondents (B2B, executives). Choose focus groups when group interaction adds value (concept reactions, creative development). Many projects benefit from both.
Our in-house researchers with backgrounds in psychology, sociology, and market research. For specialist topics (medical, financial, IT), we match researchers with relevant industry experience.
From brief to final report: 3–4 weeks. Recruitment takes 3–5 days, fieldwork 1–2 weeks, and analysis + reporting 5–7 days. Express projects can be delivered in 10 working days.
In-Depth Interview — Research Method (Wikipedia)
https://en.wikipedia.org/wiki/Interview_(research)ESOMAR — Qualitative Research Guidelines
https://esomar.org/code-and-guidelines/icc-esomar-codePTBRiO — Polish Market and Opinion Research Association
https://ptbrio.pl/