CATI Research in Poland

Mapa Polski
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CATI Research are telephone surveys supported by a computer program. (Computer Assisted Telephone Interviewing), one of the research methods used in quantitative research. The main purpose of this technique is to collect information from the respondent during a telephone interview. This conversation is conducted according to a programmed scenario of questions. CATI surveys are used in a wide range of social, marketing or public opinion research.

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Application of CATI surveys

CATI Research in Poland have applications in many fields. First of all, they are widely used for marketing research. They can be used to collect data on consumer attitudes, preferences and buying behavior. They can also be used to collect data on satisfaction with a product or service and the impact of advertising on brand perception. These surveys are also widely used in social research. They are also used to collect data on social attitudes, opinions, beliefs and social behavior. CATI surveys are ideal for opinion research on politics, social issues, international relations and many other topics. Telephone surveys are also used in scientific research. They can be used to collect data on social phenomena, causes and effects of various problems, trends and changes in society.



The implementation of the CATI Research in Poland takes place in suitably adapted CATI study rooms, with the help of special software that assists the interviewer during the telephone interview. A script appears on the computer screen, according to which the interview is conducted. Responses to questions (open or closed) are marked in the survey on the fly, in real time, and are saved electronically. In the CATI method it is also possible to record conversations and listen to them during the survey. This provides an opportunity to check the work of the interviewer and is helpful in the work of the coordinator, who ensures the correctness of the reliable execution of the research project. When conducting an interview using the CATI method, the interviewer has a computer or laptop and headphones with a microphone. The CATI Research in Poland survey questionnaire is tailored exactly to the respondent so that the data collected is targeted to a specific group of people.

Advantages and disadvantages of CATI surveys

One of the main advantages of CATI Research in Poland is their speed and convenience. The researcher can complete many surveys in a short period of time and with much less effort than with traditional survey methods. In addition, with a CATI program, the researcher can easily tailor questions to the appropriate respondent and customize them. However, telephone surveys also have their drawbacks. First, unlike traditional survey methods, there is no direct contact between the researcher and the respondent, and this can lead to inaccurate responses. Second, some respondents may not know how to answer questions because they are not used to this type of survey. In conclusion, CATI Research in Poland have both advantages and disadvantages. They are quick and convenient to perform, but they can also lead to inaccurate answers.

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Fruitful method

The telephone survey method is an effective and efficient way to obtain information from respondents. Because the surveys are conducted by qualified interviewers, high quality information can be obtained. The CATI method is fast and effective compared to other survey methods.

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The future of CATI surveys

The future of CATI surveys faces many challenges. Telephone surveys are expected to face increasing competition from other technologies, including online surveys and mobile techniques such as CAWI. According to the InsightMap report, of all survey methods, CATI achieved a coverage rate of 12% and CAWI surveys nearly 3 times as much, 28.4%. CATI surveys will also have to demonstrate higher efficiency and flexibility. CATI systems will gain in complexity, as well as the development of advanced features that will help conduct more reliable projects. In the context of the future of CATI research, it is also important to mention the increasing importance of qualitative research. Qualitative research is more demanding in terms of time and resources than quantitative research, but it is no less necessary to understand how and why people make the decisions addressed in a research project. In summary, the future of CATI research will require flexibility, efficiency and advanced technology.


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