The implementation of this project is not without its difficulties. The biggest challenge is to reach the companies that make up the described triad and convince everyone to participate in the survey. This requires precise identification of potential respondents and then effective communication of the value the survey will bring to each of the triad participants. This is a challenging task, but with our experience in business research, we are confident that we will succeed. Despite these challenges, we are very grateful for the opportunity to conduct this project. We believe that the study of such a specific group as the triad closed in the sphere of logistics services will contribute to a better understanding of the mechanisms governing business cooperation and communication between companies. We would like to sincerely thank the University of Economics in Katowice for the trust they have placed in us by entrusting us with the implementation of this interesting and challenging project. We are extremely pleased that we can contribute to the study of such an important area as communication and cooperation in business.